OUR APPROACH
Rather than dropping you into a standard package, here's how we build your program:
Doing right by customers is part of how A-1 has operated for more than 20 years. Our technicians are told to recommend only what a business actually needs, not what fills a service schedule.
SIMPLE, FAST, RELIABLE
How Planned Maintenance Works
What to expect from the first phone call to your first scheduled visit.
Call or Request Online
Call 414-404-9739 or send a request online and ask about putting equipment on a program. No breakdown required, and the best time to ask is long before one.
Custom Program Built
We size the program to your equipment, how hard it runs, your budget and your seasons, then set frequency and scope, from a single ice machine to the whole kitchen and the rooftop units above it.
Scheduled Service Visits
Technicians arrive on the agreed date, run the safety checks, and complete whatever service the equipment calls for. Visits land during your quieter hours, never in the middle of service.
Test, Document, & Follow Up
Each visit is written up, giving you a running record of every unit’s condition for budgets, warranty questions and inspections, and we circle back to keep the schedule on track year to year.
THE A-1 DIFFERENCE
Why Choose A-1 Services Group For Planned Maintenance?
A maintenance program is only worth what the people running it bring to it. Here’s what A-1 brings.
Highly Skilled Technicians
Tech24 University training covers cooking, refrigeration, HVAC and electrical work, so a single maintenance visit can take in the cook line, the walk in, the rooftop unit and the panel feeding them.
We Stock the Most Commonly Used Parts
Worn parts turn up on nearly every maintenance visit, so trucks carry the factory specification parts most often needed: gaskets, belts, filters, igniters and contactors, ready to swap during the same stop.
90-Day Guarantee
Repairs made during a maintenance visit carry A-1’s 90 day parts and labor guarantee. Should the same problem reappear inside 90 days, we return and correct it at no cost.
Thorough, Multi-Point Inspections When You Need It Most
Inspection coming up? We can prepare for it with burner inspection, thermostat calibration, refrigeration temperature checks, gasket checks, gas pressure testing and a genuine cleaning rather than a quick look.
All Fuel Types & Configurations
Gas, electric, propane and dual fuel, we service every configuration, on atmospheric and infrared burner systems, plus the rooftop heating and cooling and electrical circuits your equipment depends on.
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FREQUENTLY ASKED QUESTIONS
Preventative Maintenance FAQ
Answers to the questions we hear most about planned maintenance. Don’t see yours? Give us a call.
Entirely your call. A program can cover one machine, a single category such as refrigeration or ice, or the whole operation including rooftop HVAC and electrical checks.
Most operators begin with whatever would hurt most to lose: walk ins, ice machines and the fryers or ovens the menu depends on. The rest usually follows once they see how it goes.
It varies with your equipment and how you run it, but the savings come from three places: fewer emergency calls at overtime rates, less product and service time lost, and equipment that lasts longer before it needs replacing.
The honest way to estimate it is to look at your last year of repair invoices. A-1 will go through them with you and point out which failures a program would likely have caught.
Yes. A-1 provides preventative maintenance from its Oak Creek office across the Milwaukee area, Waukesha, Racine and Kenosha counties.
Programs work for a single location or several, with one schedule and one set of records. For locations beyond the region, A-1 is part of Tech24’s network, which can coordinate service elsewhere.
Safety checks on every visit (loose wires, frayed cords, gas leaks), plus service matched to your equipment: burners and thermostat calibration on the hot side, coil cleaning and gaskets on refrigeration, sanitizing on ice machines, filters and belts on rooftop units, and gas pressure testing.
The technician records each unit’s condition and points out parts that are wearing, so you replace them on your timeline instead of during a breakdown.
We begin with your equipment list, how hard each unit runs, your budget and your busiest stretches, then set frequency and scope, whether that’s a handful of critical units or the kitchen plus HVAC.
A year round supper club and a seasonal venue need different schedules. Most Milwaukee area kitchens land on quarterly or twice yearly visits, timed around heating season and summer.
Book one visit in early fall, before heating season, to check burners, heat exchangers, make up air, low ambient controls on outdoor refrigeration and heat trace. Book the second in spring, before summer, to clean condenser coils and test cooling and ice production.
Those two windows catch most of the failures that would otherwise happen on the coldest night or the hottest weekend of the year, when service demand peaks and repairs cost the most.
PREVENTATIVE MAINTENANCE
Stop Breakdowns Before The Season Turns
Fewer surprise breakdowns, lower repair bills and equipment that lasts longer, that’s what an A-1 Services Group program delivers. We cover kitchens and facilities throughout southeastern Wisconsin, and when something does come up between visits, the same local technicians answer 24/7.