Grocery Store Equipment Repair

A-1 Services Group, based in Oak Creek, keeps grocery refrigeration and food equipment running across southeastern Wisconsin: display and dairy cases, walk in coolers and freezers, ice machines, and the ovens, slicers and cases in the deli, meat and bakery departments.

Our customers include independent grocers, ethnic and specialty markets, meat and cheese shops, farm markets and supermarket departments, and we also cover the rooftop HVAC and electrical those stores depend on.

Take product temperatures first, then shift cold held items into a case or box that’s holding. Anything kept over 41°F sits outside food code limits, so apply your store’s food safety plan to it and call for service.

Meanwhile, close doors and pull night curtains, clear anything stacked above the load line or blocking return air, and write down any alarm or error code for the technician.

Summer storms and winter ice bring outages and voltage surges that can damage compressors, controls and case fans, and some equipment needs a deliberate restart afterward rather than simply coming back on.

After an outage, check case and walk in temperatures before assuming everything recovered, and note which units show error codes. Because A-1 also does electrical work, a technician can check the circuits and controls as well as the refrigeration.

Repair it when the case body is solid and the failure is a fan, gasket, heater, controller or thermostat. Weigh replacement when the refrigeration work gets major, when the same case keeps failing, or when you’d rather retrofit an older open case with doors.

Doored cases with LED lighting and efficient fans draw far less energy, and Wisconsin businesses may qualify for Focus on Energy incentives on qualifying refrigeration. Ask about the refrigerant too; rules for new systems are shifting.

A-1 services self contained cases and reach ins, walk in systems, remote condensing units and rack systems, and can take on several stores under one account with one number and one maintenance schedule.

If your store runs a large supermarket rack system, tell us the make and configuration when you call so the right technician is assigned. For stores beyond the region, A-1 is part of Tech24’s national network.