EVERY SYSTEM, ONE TEAM

You can count on us for:

Tech24 University trains A-1 technicians on curriculum built from CFESA standards, and they carry that across every system a commercial kitchen runs on:

  1. Cooking equipment: ranges, fryers, griddles, broilers, ovens and steamers on gas, propane or electric
  2. Refrigeration and ice: walk ins, reach ins, prep tables, merchandisers and ice machines
  1. HVAC: rooftop units, heating, kitchen exhaust and make up air
  2. Electrical: equipment circuits, panels, disconnects and lighting

SIMPLE, FAST, RELIABLE

How Foodservice Equipment Repair Works

From your first call to a kitchen that’s running again, here’s what to expect.

Call or Request Online

Call 414-404-9739 or send a request online. Describe the symptoms even if you can’t name the unit that started it, and pass along any error code plus the model and serial if they’re handy. Warm walk ins, lost heat and gas odors jump the queue.

Local Dispatch

A technician who covers your area is assigned. Because A-1 services equipment, refrigeration, HVAC and electrical, you get one visit that can follow the problem across systems instead of a refrigeration company, an HVAC contractor and an electrician on three different days.

Diagnose & Repair

On site, the technician works back to the root cause and repairs it using truck stock where possible. When a part has to come in, you’ll learn what it is, when it lands and which equipment you can safely keep using until then.

Test, Document, & Follow Up

Nothing is signed off until the equipment has run under real conditions and the visit is written up. A-1 stands behind parts and labor for 90 days; the same failure inside that window brings a technician back at no cost.

Highly Skilled Technicians

Tech24 University training covers cooking, refrigeration, HVAC and electrical work, and technicians can pull in senior specialists by video when a fault is new to them.

We Stock the Most Commonly Used Parts

Truck stock reflects what actually breaks: thermocouples, igniters, fan motors, start relays, contactors, thermostats and gaskets, so fewer calls wait on a parts order.

90-Day Guarantee

A-1 guarantees parts and labor on every A-1 repair for 90 days. If the same failure returns in that time, the return visit costs you nothing.

Planned Maintenance Programs

A single maintenance plan can take in the whole operation: burners and calibration, condenser coils, gaskets, ice machine sanitizing, rooftop heating and cooling, and electrical load checks, scheduled ahead of winter and ahead of summer.

All Fuel Types & Configurations

Natural gas, propane, electric, steam and dual fuel, atmospheric and infrared burners alike, on equipment ranging from a decades old range to a new combi oven or rooftop unit.

One Call For The Whole Kitchen

Cooking, refrigeration, HVAC and electrical from one team and one number, 414-404-9739. When a problem crosses from the equipment to the building, nobody points at another contractor.

Why did several pieces of equipment stop working at once?
URGENCYLIKELY CAUSES

High

That is usually one shared cause, not several coincidences: a tripped or failing circuit, gas pressure that has dropped, or a water supply problem. Chasing each unit separately burns visits. Call once, list everything that’s out, and the technician starts at the source.
Why does my kitchen struggle every summer even though the equipment is fine?
URGENCYLIKELY CAUSES

Medium

Hot kitchen air makes refrigeration and ice machines work harder and staff miserable, and it usually traces back to rooftop cooling, exhaust or make up air rather than the equipment itself. A-1 can check the kitchen and the building systems on the same visit.
Why does the same unit break down again weeks after a repair?
URGENCYLIKELY CAUSES

Medium

The last repair treated the symptom, a non specification part went in, or something else keeps causing it, such as ventilation letting a refrigeration unit overheat or a weak circuit straining a motor. Ask for a full diagnosis rather than another part swap.
Why is my equipment showing error codes after a storm or power outage?
URGENCYLIKELY CAUSES

Medium

Wisconsin summer storms and winter ice bring outages and voltage surges that take out control boards, sensors and motors, and some equipment needs a deliberate reset afterward. Write down which units are showing codes before cutting power to anything, then call.
Why is water showing up under several machines at once?
URGENCYLIKELY CAUSES

Medium

A shared floor drain or drain line backing up, condensate from refrigeration or HVAC with nowhere to go, or a supply line weeping. Wet floors are a slip risk and rot equipment bases and flooring. Note where the water appears first, then call.
Why does equipment start failing in the first cold week of winter?
URGENCYLIKELY CAUSES

Medium

Systems that sat idle through the warm months get tested all at once: rooftop heat, make up air burners, low ambient controls on outdoor refrigeration and heat trace on pipes. Small faults that went unnoticed in October all surface together. A fall maintenance visit catches most of them.
Why do my kitchen repair bills keep climbing every year?
URGENCYLIKELY CAUSES

Low

Equipment that’s getting old, maintenance that keeps getting pushed and repairs split among several vendors with nobody watching the whole kitchen. One plan and one partner make it far easier to see which units earn their keep and which should be replaced.
Why is my equipment wearing out faster than it should?
URGENCYLIKELY CAUSES

Low

Hard water scaling heating elements and ice machines, skipped maintenance, dirty coils and equipment running in a kitchen that’s too hot all shorten equipment life. Water treatment and a maintenance plan usually cost less than the replacements they prevent.

Can’t tell what’s wrong? Send one A-1 technician to figure it out.

FOODSERVICE EQUIPMENT REPAIR

Kitchen Down In Milwaukee? One Call Gets It Fixed

Whether a walk in is drifting warm in Milwaukee, a fryer and rooftop unit are both acting up in Waukesha, or three things quit at once in a Racine kitchen, A-1 Services Group can sort it out. Our Oak Creek team covers southeastern Wisconsin, 24/7 for emergencies.

Request Service Call 414-404-9739

A-1 Services Group technician inspecting the underside of a commercial kitchen exhaust hood A-1 Services Group technician inspecting the underside of a commercial kitchen exhaust hood
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